Online shopping in Pakistan and globally is on the rise. One of the main reasons for this popularity and growth is the spread of internet use.
Online shopping has facilitated business owners to sell their products without any brick-and-mortar store. This ultimate facility has provided businesses a global range of potential customers. Now with lesser expenses, they can sell their commodities online with more ease.
Moreover, the method of doing global business has evolved, too. Businesses utilizing the internet accomplished a new dimension of association with other enterprises and companies. E-commerce has displayed the conventional way of managing a business, and it significantly adds to economic growth. Forming an e-shop is pretty easy now. There are so many free platforms for this purpose. That is why every year a large number of new online stores come into existence. With the facility of E-commerce, small and medium-sized enterprises can now compete with big companies.
The Principal Factors Responsible For The Popularity Of Online Shopping In Pakistan
Convenience, competitive prices, and attractive discounts are the principal factors responsible for the popularity of online shopping in Pakistan. At the same time, advertisement, the presentation of the commodity, and shipping cost also have their role.
Internet users in Pakistan have started utilizing the facility of online shopping more. With just a click now they can complete their shopping. What a convenience it is! No hassles of traffic jams, parking problems, crowded malls, and long queues at billing counters.
Online stores offer unique as well as popular products at competitive prices with multi-payment options.
They have evolved and improved their return policies. This evolution has made online shopping in Pakistan a very reliable method of shopping. E-commerce stores offer attractive discounts, coupons, offers of the day, and many other promotional propositions.
There is another change in the behavior and business strategy of e-commerce stores. They now focus more on offering such products that consumers want to buy instead of convincing them to buy their products. It is a pleasing shift in strategy.
What Do Customers of Online Shopping in Pakistan Consider While Purchasing Products Online?
In the above lines, we have concluded that online shopping in Pakistan and globally is becoming more popular over time. Here we will discuss nine valuable points that customers consider at the time of online shopping.
1- Price Of The Product
Online customers cross-verify the prices on the internet from different stores of the same category. So a successful online store must offer competitive prices.
2- Description Of Products
A lucid, concise, and well-crafted description and detail of the product attracts customers.
3- Reviews About Product And Seller
Positive reviews about the product and seller prompt the satisfaction of the consumers.
4- Website Graphics And Product Photos
Online stores should place product photos on their websites carefully because visual appearance now matters a lot. At the same time, e-commerce websites must use the latest graphics to entice customers.
5- Choices Of Payment Methods
The digital world demands online stores to offer multiple digital payment options. The more choices a store offers, the better it is.
6- Free Shipping And Minimum Delivery Time
Processes in different spheres of life have become fast. Consumers now expect minimum delivery time along with free shipping. So an online store must consider these factors.
7- Customer Service Before And After The Purchase
Good customer service is a must. It is key to success. Customer service plays an indispensable role in every business. It helps in the retention of the customer, too.
8- Mobile Optimization Of The Website
We are well aware that the number of mobile connections and internet users on mobile devices is increasing. A successful online store has to offer the customers a mobile-optimized website.
9- Position In Search Engine Results Page
Yes, the position on the search engine results page matters a lot. Usually, the searchers pay heed only to the top five to ten websites on the first page.
We advise that online shopping websites in Pakistan remain circumspect about these points. These will help in the growth of their business. With the help of these points, they will attract more customers and earn more profits.